Case Study: Umbo reduces scheduling time by 90% with SUMO Scheduler

Umbo - Customer Case Study

Umbo, a healthcare provider focused on speech pathology and occupational therapy in Australia, needed a faster way to match patients with the right therapists and manage recurring appointments. Their manual process for provider research, scheduling, confirmations, and rescheduling was time-consuming and created unnecessary administrative overhead. SUMO Scheduler’s product helped address these challenges.

SUMO Scheduler implemented its Assignment Engine and Calendar API to automatically match patients with suitable providers, streamline scheduling, and manage bookings and changes in real time. The result was a 90% reduction in scheduling time, saving practice managers about 7 hours per week and increasing efficiency and profitability for Umbo.

Umbo

Piroska Bisits-Bullen

Head of Data, Technology & Growth