Case Study: Weill Cornell/New York-Presbyterian Hospital helps a grieving family find the right mental health providers with Summus

Weill Cornell/New York-Presbyterian Hospital connects a grieving family with 2 in-network therapist lists in days using SUMMUS

Weill Cornell/New York-Presbyterian Hospital faced the challenge of helping a member, Mike, and his mother find the right grief therapist following the unexpected passing of his father. They needed to address their grief in a healthy way and required long-term bereavement support. The vendor, Summus, provided its expert guidance service to connect them with appropriate mental health resources.

Summus quickly connected the member with a clinical advisor who listened to their needs and preferences. Within a few days, Summus provided two lists of in-network therapists for both Mike and his mother, accounting for their desire for in-person visits. The solution had a significant impact, with the member praising the vendor for its helpful and efficient process during a very emotional and challenging time.

Weill Cornell/New York-Presbyterian Hospital