Case Study: Ross Environmental Services streamlines field operations with Summit Technologies and Salesforce Field Service Lightning

Ross Environmental Services streamlines field service with Summit in less than a week

Ross Environmental Services, an industrial waste management company, needed to modernize its IT systems and move away from managing its truck scheduling and dispatching with manual Excel spreadsheets. They partnered with Summit Technologies to implement Salesforce Field Service Lightning and integrate it with their SAP Business One ERP system to automate processes and ensure drivers received accurate schedules and equipment.

Summit provided consulting and customized the Field Service Lightning implementation to fit the client's unique needs, including creating a solution for routes with multiple pickup and drop-off appointments. This transition successfully moved Ross Environmental Services from a pen-and-paper process to an automated Salesforce solution, creating a much more efficient operational process. The client highly appreciated Summit's flexibility and partnership throughout the engagement.

Ross Environmental Services