Case Study: Trillium Gift of Life Network achieves faster, more secure donor receipting and streamlined recordkeeping with Sumac CRM

Trillium Gift of Life Network - Customer Case Study

Trillium Gift of Life Network is Ontario’s central organ and tissue donation agency, created in 2000 to increase donations, manage allocation and waiting lists, and educate the public and health-care community. The organization faced a time-consuming, manual process for issuing donation receipts, thank-you/acknowledgement letters and maintaining records, which made recordkeeping inefficient and challenging.

Implementing SUMAC automated receipt generation, letter printing and recordkeeping, making processes faster, more secure and easier to access through user-defined security. The system’s flexible reporting and responsive support improved operations, and the communications team now leverages SUMAC as a contact database for their needs.

Trillium Gift of Life Network