Case Study: The Music Gallery achieves greater efficiency with integrated ticketing, membership and donations using Sumac CRM

The Music Gallery - Customer Case Study

The Music Gallery is Toronto’s Centre for Creative Music, a small non-profit arts centre founded in 1976 that presents experimental and genre-crossing music. Faced with limited resources, the organization needed an affordable way to manage ticketing, memberships and donations while improving operational efficiency and presenting a more professional front to patrons.

They implemented Sumac, an affordable, robust CRM that consolidates ticketing, membership and donation management into a single platform. The switch streamlined day-to-day operations, increased productivity and professionalism, and came with responsive, helpful customer support — outcomes the Music Gallery praises for delivering better service on a nonprofit budget.

The Music Gallery

Monica Pearce

Executive Director