Case Study: PACT boosts efficiency and cuts Theatre Listing prep time with Sumac CRM

Pact - Customer Case Study

Pact, a member-driven organization serving as the collective voice for professional Canadian theatres, sought a solution to modernize and streamline the publication of its essential industry resource, The Theatre Listing. They implemented Sumac CRM to integrate the software into their core business processes.

The solution provided by Sumac enabled Pact to move The Theatre Listing from a paper-based publication to a digital format on their website. This change significantly reduced the effort required to prepare the listing by 70%, creating major gains in time and efficiency for the organization. Sumac's ease of use and flexibility also opened up numerous possibilities for supporting future projects and developments.

Pact

Lucy White

Executive Director