Case Study: Mississauga Arts Council achieves streamlined administration and data control with Sumac CRM

Mississauga Arts Council - Customer Case Study

The Mississauga Arts Council is a non-profit charity founded in 1981 that supports more than 215 arts organizations and up to 15,000 associate members, offering programming, advocacy and events across the city. Faced with inefficient administration and fragmented data under their previous system (Income Manager), they needed a single, reliable platform to manage memberships, donations, events, campaigns and reporting.

Switching to Sumac (by Silent Partner) consolidated those functions and simplified the migration process—staff reported the transition was faster and easier than expected. The new system streamlined administrative workflows, gave the Council control over its data and a clear picture of activities, improving productivity, reporting and overall program management.

Mississauga Arts Council

Sandra Cina

Membership Manager