Case Study: Le Labo Media Arts Centre achieves streamlined contact management and improved community outreach with Sumac CRM

Le Labo Media Arts Centre - Customer Case Study

Le Labo is an artist-run, non-profit media arts centre (founded 2004, incorporated 2006) that delivers residencies, exhibitions, workshops and public programs while serving artistic and francophone communities. Despite active programming and a broad mission to incubate, promote and educate in media art, the organization struggled with scattered contact lists held by individual staff, which made communications, membership management and event registration tracking inefficient.

Le Labo implemented the Sumac database (by Silent Partner) to centralize contacts and make records accessible to all staff. The unified system improved efficiency in community communications, streamlined membership and registration management, and enabled accurate attendance tracking—helping the organisation develop more strategically and increase its reach and impact.

Le Labo Media Arts Centre

Carolina Reis

Communications, Outreach and Training Coordinator