Case Study: Cochrane & Area Humane Society achieves streamlined donor, member and communications tracking with Sumac CRM

Cochrane & Area Humane Society - Customer Case Study

Cochrane & Area Humane Society is a regional animal-welfare organization that provides shelter, medical care, rehabilitation and adoption services while promoting responsible pet ownership through education and community programs. Faced with an outdated donor and member database that was hard to use and slowed staff training, the shelter needed a more reliable system to manage donors, memberships and communications.

They implemented Sumac (by Silent Partner), with hands-on conversion support and responsive customer service. The new system proved much more user-friendly, sped up training for new staff, and enabled better tracking of donors, members and communications — improving day-to-day operations and fundraising effectiveness.

Cochrane & Area Humane Society

Katie Walde

Administrator