Case Study: Arts for Children and Youth achieves streamlined operations and increased productivity with Sumac CRM

Arts for Children and Youth - Customer Case Study

Arts for Children and Youth (AFCY) is a Toronto nonprofit that delivers high-quality arts programming to marginalized children and youth in priority neighbourhoods, reaching roughly 9,000 young people a year across more than 90 venues. AFCY struggled with a bespoke FileMaker Pro database that could not integrate all areas of operations, limiting efficiency across program delivery, fundraising and marketing.

Switching to Sumac gave AFCY a single integrated system that streamlined processes and boosted productivity, enabling the organization to expand its programming, fundraising and marketing efforts. Sumac’s team provided responsive support and continually added functionality—often anticipating needs—which translated into measurable operational improvements and greater capacity to serve more youth.

Arts for Children and Youth

Ester Pugliese

Marketing & Communications Manager