Case Study: Credit Bureau Indonesia achieves scalable B2C credit app growth with Suitmedia's Skorku 2.0

Credit Bureau Indonesia launches Skorku 2.0 with Suitmedia, driving 107,000 downloads in under 4 months

Credit Bureau Indonesia (CBI) faced the challenge of transforming its Skorku mobile application from a B2B tool into a scalable B2C platform for credit information services. Hindered by an antiquated backend and an unintuitive user journey, the app was unable to support CBI's market expansion. CBI partnered with vendor Suitmedia for a complete front-end and back-end redesign to create a more user-friendly and reliable application.

Suitmedia developed Skorku 2.0, modernizing the technology stack and enhancing the UI/UX. The solution integrated third-party systems like e-KYC and OCR for seamless registration and Mastercard for dark web monitoring. This resulted in a significant measurable impact, with the application achieving 107,000 downloads across Android and iOS within a few months, demonstrating effective user acquisition and supporting CBI's digital growth objectives.

Credit Bureau Indonesia (cbi)