Case Study: Foot Levelers rescues its NetSuite implementation and streamlines operations with SuiteCentric

Foot Levelers - Customer Case Study

Foot Levelers, a manufacturer of custom foot orthotics, faced a significant challenge after their initial NetSuite implementation partner failed to deliver. After a year and a half, the project was behind schedule with two missed go-live dates, leaving critical integrations incomplete and years of historical customer data unable to be imported, which threatened their business operations.

The vendor SuiteCentric was brought in to rescue the project. They took over the implementation, successfully completing the complex integrations, importing three years of historical data, and configuring NetSuite ERP and OneWorld for international operations. The results were a seamless go-live, a reduction in sales order processing time by 4.5-8 seconds per transaction, and vastly improved business-wide visibility, saving Foot Levelers considerable time and resources.

Foot Levelers

Scott Roupe

Vice President, Finance