Case Study: Princetel, Inc. achieves award-winning employee retention with Suggestion Ox

Princetel achieves 100% staff retention with Suggestion Ox

Princetel, Inc., a New Jersey-based manufacturer of fiberoptic and electric rotary joints, faced a challenge in fostering a trusting workplace. The company's CEO, Barry Zhang, wanted an open channel for employee feedback but found traditional physical suggestion boxes were ineffective and not secure. Princetel needed a completely anonymous and private system for its employees to voice concerns and suggestions, which it found with the vendor Suggestion Ox.

The solution implemented was Suggestion Ox's online platform, which provided a secure and anonymous way for employees to submit feedback. This allowed leadership to act on constructive criticism and engage in conversations while protecting employee identity. The results included helping to prevent impulsive employee departures and contributing to a 100% staff retention record in the company's first 12 years. Princetel also credited Suggestion Ox as a key factor in it being named one of the NJBiz 100 Best Places to Work twice.

Princetel, Inc