Case Study: Open Sky Community Services improves employee engagement with Suggestion Ox

Open Sky Community Services improves employee engagement with Suggestion Ox across 1,000+ staff

Open Sky Community Services, a large nonprofit human services agency, faced the challenge of fostering engagement and collecting honest feedback from its widespread workforce of over 1,000 employees. With limited resources, they needed a simple and confidential way to tap into employee insights to improve their operations and workplace culture. To address this, they implemented the Suggestion Ox platform.

Using Suggestion Ox, Open Sky created an always-on, anonymous channel for staff to share compliments, concerns, suggestions, and questions. The solution led to tremendously positive results, including impactful changes such as making event ticket distribution fairer, enhancing internal tool accessibility, and implementing new ideas to improve culture. Suggestion Ox helped Open Sky build trust, boost engagement, and create a more inclusive environment, with employees expressing appreciation for having a trusted means to be heard.

Open Sky Community Services