Case Study: Vituity improves employee feedback and workplace flexibility with Suggestion Ox

How Vituity Uses Feedback from Suggestion Ox to Build a Better Place to Work

Vituity, a large physician-led healthcare partnership, faced the challenge of gathering honest feedback from its thousands of clinicians and employees spread across the country. They needed a simple and truly anonymous tool that would allow their busy staff to easily ask questions and suggest improvements without requiring any training. The company turned to the vendor Suggestion Ox to implement this solution.

Using Suggestion Ox, Vituity created an always-on, anonymous feedback channel that was quickly rolled out company-wide. The platform enabled leadership to review and respond to every submission, leading to direct actions such as implementing flexible work hours and a new paid community service benefit. The solution fostered strong feedback loops, making employees feel heard and valued, which resulted in increased transparency and tangible improvements to company culture and policies. Suggestion Ox was successfully integrated into the company's internal communications for ongoing use.

Vituity

Jennifer George

People Operations