Case Study: a large automate usage-based billing company cuts invoice processing time by 90% with Suger

How Suger Power Automated Usage Metering for ISVs Cut Reconciliation Time by 90%

The customer, a large automate usage-based billing company, faced significant challenges with manual reconciliation of usage data across AWS, Azure, and GCP marketplaces. Using Stripe Subscriptions for billing, they experienced delayed invoices, billing discrepancies, and a high operational load due to the manual effort required to map usage records to different cloud marketplace dimensions.

Suger implemented its automated usage metering solution, which integrated directly with Stripe and the cloud marketplaces. This provided automated, hourly syncing of usage data and eliminated manual reconciliation. The results for the customer included a 90% reduction in invoice processing time (from two weeks to two hours), 100% billing accuracy, and a 35% cost reduction during low-usage periods.