Case Study: Morrison Hershfield achieves stronger talent decisions and business performance with SuccessFinder

Using behavioral data to identify, hire and develop employees at Morrison Hershfield

Morrison Hershfield, a North American engineering firm, was facing rising pressure from industry consolidation, pricing pressure, and increasingly complex projects as it worked to grow into selected markets. To support its transformation, the company reviewed more than 40 tools and chose SuccessFinder to help align employee behavior with business strategy and improve performance across the organization.

SuccessFinder provided a behavioral framework and benchmark comparison against high performers, allowing Morrison Hershfield to identify gaps, tailor training, and improve hiring, development, succession planning, and performance management. The results included better hires, reduced hiring bias, stronger retention, identified successors for key roles, and an enhanced culture, with management’s confidence in behavioral-based HR practices rising from 30% to over 80%.

Morrison Hershfield

Pelly Shafto

Vice President, Human Resources