Case Study: Rexall reduces turnover by 50% with SuccessFinder

Rexall reduces it’s turnover by 50% with predictive people data

Rexall, a leading Canadian pharmacy retailer with 8,000 employees across 450 stores, wanted a more systematic approach to hiring in key roles like store manager and pharmacy manager. The HR team sought better fit staffing, stronger hires, and lower exit rates, and turned to SuccessFinder’s behavioral assessment to add more science to hiring decisions.

SuccessFinder was used for candidate selection, onboarding, development, and talent pipeline assessment, helping Rexall interpret candidate behavior and coach new hires more effectively. With SuccessFinder, Rexall reported better hires, better promotions, and a 50% reduction in turnover, and the tool has been rolled out across all 450 stores.

Rexall

Frank Monteleone

CHRE Senior Vice President Human Resource