Case Study: Delta Dental reduces data access time and protects HIPAA compliance with Subsalt

Delta Dental detects fraud without risking HIPAA compliance with de-identified synthetic data

Delta Dental of Michigan, through their commercial arm Roosevelt Innovations, faced a significant challenge. Their efforts to use sensitive customer claims data to combat fraud and improve pre-authorization processes were stalled due to HIPAA regulations and contractual consent issues, which created a 6-12 month delay in moving data to their preferred cloud environment for AI/ML projects.

Subsalt provided its generative database to create fully synthetic, de-identified data. This solution eliminated the compliance risks and contractual roadblocks, allowing Delta Dental to provide production-quality data to their vendor, H2O.ai, in less than a week instead of nine months. Subsalt’s approach enabled the development of predictive models with no loss in performance and accelerated an ROI of over one million dollars in the first year.

Delta Dental

Mukundan Agaram

VP of Knowledge and Data ScienceRoosevelt