Case Study: Developing Healthy Communities transforms grant management with Submit.com

Developing Healthy Communities goes live in 8 weeks with Submit.com

The customer, Developing Healthy Communities (DHC), faced a failing legacy grant management system that was not working for its team or applicants. With a critical funding round opening in just eight weeks, DHC needed a new platform to replace an over-engineered system that caused high applicant drop-off, heavy staff phone support, and an inability to generate reports under pressure. They selected the grant management software from Submit.com to address these challenges.

Submit.com implemented its configurable, no-code platform, enabling DHC to go live in only eight weeks. The solution transformed the experience with automated workflows, a clear applicant portal, and instant reporting. Results included the elimination of incomplete submissions, a dramatic reduction in phone support, and the ability for staff to respond to reporting demands in minutes. The vendor's software was credited with improving team wellbeing and ensuring grant funding reached vital community groups across Northern Ireland.

Developing Healthy Communities