Case Study: CIPD streamlines awards management with Submit.com

CIPD - Customer Case Study

The CIPD, a professional body for HR and people development, sought to modernize its annual awards program by transitioning from a manual, paper-based process to an automated system. Their challenge was to improve the external customer journey for entrants and eliminate the labor-intensive internal workflow that relied on email and shared documents. They partnered with Submit.com to implement its awards management platform as the solution.

Submit.com worked closely with CIPD to build a seamless submission and judging process, utilizing features like tagging, file uploads, and videoQ. This automation freed up significant internal resources that were previously dedicated to manual administration, allowing the team to focus more on the awards ceremony itself. The customer praised the Submit.com team for their support and the platform's impact, stating they would not return to their previous method.

CIPD

Fiona McDermott

IT Projects Lead