Case Study: Boletomóvil achieves seamless, frictionless authentication with Stytch

Switched to Stytch’s flexible flows in only 4 days

Boletomóvil, a Mexican sports ticketing platform, needed a faster and more reliable authentication experience for its users. After using Firebase for SMS login, the company ran into rising costs and lost WhatsApp support, which was especially important for reaching customers in Mexico. To improve login reliability and reduce friction, Boletomóvil turned to Stytch and its SMS and WhatsApp passcodes.

Stytch helped Boletomóvil switch from Firebase in just four days, even while the team rebuilt its front end. With Stytch’s flexible, “just-in-time” authentication flows, users only authenticate when making sensitive actions like purchases, creating a smoother browsing experience and helping boost conversions. The new WhatsApp support also eliminated many login failures and reduced user support requests, while Stytch’s modular setup gave Boletomóvil a more secure and scalable authentication system.

Boletomóvil

Roberto Rey

Co-founder