Case Study: Accord improves member engagement and usability with Studio Republic

Accord boosts online form submissions by 241% with Studio Republic

Accord, a trade union representing staff in UK financial services, partnered with Studio Republic to modernize its outdated website and create a more user-focused digital platform. Their challenge was to improve accessibility, strengthen communications, and provide greater value to their members through a more effective online presence.

Studio Republic implemented a solution centered on a long-term Strategic Partnership, which included an initial website redevelopment and ongoing UX audits, user testing, and data-informed updates. This approach led to a 241% increase in online form submissions, over 8,000 online joiners, and more than 5,300 self-service updates made by members, drastically improving member engagement and reducing administrative workload.

Accord