Case Study: Phenom boosts MongoDB productivity and cuts triage effort by 60–70% with Studio 3T

Phenom cuts MongoDB triage time by 60–70% with Studio 3T

Phenom, a global HR technology company, faced challenges as its Customer Care Engineering team struggled with manual MongoDB querying and the limitations of MongoDB Compass. The increasing complexity of their data environment led to significant time spent on debugging and triaging customer issues, slowing down business progress. The team sought a more comprehensive solution from vendor Studio 3T to boost productivity and data accessibility.

By adopting Studio 3T, Phenom's engineers gained powerful capabilities like the Visual Query Builder and Aggregation Editor, enabling faster querying, bulk editing, and large-scale data exports. The solution from Studio 3T resulted in a 60-70% reduction in triage effort, reclaiming the equivalent of up to 0.875 full-time employees. This efficiency gain provided a rapid return on investment and allowed the team to redirect resources toward higher-value work.

Phenom