Case Study: Sioux Lookout Meno Ya Win Health Centre boosts staff safety and patient experience with Stryker’s Vocera Smartbadge and Engage

Sioux Lookout Meno Ya Win Health Centre Boosting Staff Safety and Patient Experience

Sioux Lookout Meno Ya Win Health Centre (SLMHC) is a fully accredited 60-bed hospital with a 20-bed extended care facility serving Sioux Lookout and nearby First Nation communities in Northwestern Ontario. Facing new provincial Workplace Violence Prevention guidance, SLMHC sought a clinical communications platform to strengthen staff safety, unify communications across departments, streamline workflows, and make it faster to reach the right language interpreter for patients with limited English proficiency.

SLMHC deployed Vocera Smartbadge wearables and the Vocera Engage workflow engine, integrating nurse call so clinicians receive contextual notifications, can respond hands-free, and summon discreet help via a panic button. The solution improved response times and escalation accuracy, reduced overhead paging, simplified access to interpreters (including remote connections), enhanced communication in isolation rooms, and elevated overall patient and staff safety and experience.

Sioux Lookout Meno Ya Win Health Centre

Kathy Loon

Executive Lead for Indigenous Collaborations and Relations