Case Study: Halifax Health achieves faster care and reduced patient wait times with Stryker's Vocera Collaboration Suite

Halifax Health Ensures Communication Security, Ends Up Reducing Patient Stress and Wait Times

Halifax Health, the largest medical provider in east central Florida with two hospitals, 678 licensed beds and a 500‑physician medical staff, faced inefficient, insecure clinician-to-physician communication that relied on a central call center or personal smartphones—delaying care and risking patient data. The organization sought a secure, workflow-friendly way for clinicians to contact physicians directly and speed decision-making at the point of care.

Halifax deployed Vocera’s Communication Badge and Vocera Collaboration Suite—secure text, alerting and voice with intelligent routing—integrated with Meditech, TeleTracking and other clinical systems via Corepoint. The solution bypassed the call center, cut typical 30–45 minute exchanges to near-instant responses, quieted the emergency department, and accelerated discharges (an 8% improvement in oncology discharge times, affecting about 80 patients over four months). Halifax also reduced overhead paging and improved overall care-team responsiveness and patient experience.

Halifax Health

Ryan Ellerton

Senior Business Analyst