Case Study: Toronto East General Hospital achieves enhanced workplace safety and faster security response with Stryker

Enhancing Workplace Safety with a Proactive Approach The Vocera Communication System keeps staff and security in touch

Toronto East General Hospital (TEGH), a Toronto acute-care centre, sought to strengthen staff safety amid rising incidents of workplace violence and wanted to move from reactive to preventive security after reviewing response times. Hospital leadership adopted a zero‑tolerance stance and looked for a communication solution that would let security and clinical staff connect instantly anywhere in the building.

TEGH implemented the Vocera Communication System and wearable Badge, giving staff hands‑free voice access, a double‑tap silent alarm that lets security listen in and locate callers, and integration with TeleTracking. With roughly 80% staff adoption, the system cut security response times, eliminated bulky radios and overhead paging, boosted productivity, improved patient transfers and care, and made employees feel more secure.

Toronto East General Hospital

Rob Devitt

Chief Executive Officer