Case Study: Smartsheet achieves audit-ready change controls in under two weeks with StrongPoint

How a publicly traded SaaS company built audit-ready change controls in under two weeks

Smartsheet, a publicly traded SaaS company, needed a better way to manage audit-ready change controls in NetSuite. During its first SOX audit, the team found that screenshots, spreadsheets, and even NetSuite system notes were too manual and unwieldy to reliably track emergency changes and hot fixes.

StrongPoint implemented its native NetSuite change management and detective controls platform for Smartsheet in under two weeks with less than 6–8 hours of work. The solution gave Smartsheet automated noncompliant and resolved-change reporting, improved audit preparedness, and saved the team 15–20 hours per month on audit prep while strengthening compliance without adding headcount.

Smartsheet

Isaac Klinger

Director of Business Systems