Case Study: Teague manages NetSuite complexity with StrongPoint Flashlight

How a NetSuite admin uses Flashlight to manage complexity and move with confidence

Teague, a Washington design firm, needed a better way to manage complex NetSuite customizations as its system grew more complicated and business-critical. ERP System Administrator Alexandra Riffle had previously led a large NetSuite implementation at True Brands, where thousands of custom fields, custom records, and scripts made manual documentation and change tracking difficult.

StrongPoint’s Flashlight gave Teague and previously True Brands a way to quickly document the account and analyze the downstream impact of changes. With StrongPoint, Riffle could see what fields were tied to workflows and saved searches, safely deprecate unnecessary customizations, and reduce the risk of breaking critical processes, saving time and increasing confidence in every change.

Teague

Alexandra Riffle

ERP System Administrator