Case Study: TeamSnap cuts support administration work by 80% with StrongDM

TeamSnap cut manual work to support administration by 80% even as the company doubled in size

TeamSnap, a sports team and club management app, was struggling to manage rapid growth after an acquisition doubled headcount and quadrupled its platform engineering team. Before working with strongDM, the company relied on Google Cloud’s native tools and manual processes for access management across systems, which created administrative overhead, slowed onboarding, and made it harder to keep employees safe and productive.

With strongDM, TeamSnap centralized access management, automated onboarding for users and roles, and added Slack-based access workflows plus granular logs and session replays for visibility and incident response. The result was a major productivity gain: TeamSnap cut manual support administration work by 80%, while also improving security and helping teams move faster across multiple clouds.

TeamSnap

Trey Tacon

Senior Director of Engineering