Case Study: Walmart cuts training time by 96% with Strivr immersive learning

Walmart cuts training time by 96% with Strivr

Walmart faced the challenge of efficiently training over 2.2 million retail associates across 4,700+ stores on new in-store Pickup Tower technology. Their existing instructor-led training was an 8-hour process that was costly, disruptive to store operations, and difficult to scale. To address this, Walmart partnered with the vendor Strivr to implement an immersive learning solution using virtual reality.

Strivr's solution was a live-action VR training course that recreated the store environment, allowing associates to gain hands-on experience in just 15 minutes. This resulted in a 96% reduction in training time. The VR training also proved more effective, with learners achieving 10-15% higher assessment scores on average. The switch to VR saved Walmart thousands in travel costs and eliminated operational disruptions. Due to this success, Walmart expanded its partnership with Strivr to deploy over 60 additional VR training modules.

Walmart