Striven
13 Case Studies
A Striven Case Study
Senior Handy Services, a provider of repairs and accessibility services for seniors, faced challenges with its disconnected systems. Using a desktop version of QuickBooks for finances created inefficiencies for their variable billing and fixed-cost contracts. Communication between field technicians and the office was also a major deficit, relying on manual forms and text messages. They sought a cloud-based solution to integrate operations and accounting to support their growth, leading them to the vendor Striven.
Striven provided a unified, cloud-based system that integrated customer management and accounting. The solution enabled real-time communication between the office and technicians directly from sales orders, allowing for updates, notes, and photo sharing. This streamlined their invoicing and eliminated manual data entry. As a result, Senior Handy Services grew its revenue by 50% and uses Striven as an essential platform for training and facilitating future expansion.