Case Study: Senior Handy Services achieves 50% revenue growth with Striven

Senior Handy Services - Customer Case Study

Senior Handy Services, a growing provider of repairs, renovations, handyman work, and accessibility services for seniors and people with disabilities, was outgrowing its desktop QuickBooks setup. The company struggled to manage service calls, fixed-price contracts, change orders, and communication between office staff and technicians in the field, while also needing a better way to organize customer information and job details. Striven helped them move beyond a temporary accounting workaround and toward a more connected system.

With Striven, Senior Handy Services adopted a cloud-based platform that linked accounting, customer management, and field operations, allowing the office and technicians to communicate in real time from sales orders, share notes and photos, and send invoices directly into the accounting system without manual entry. The migration from QuickBooks took about six weeks, and the company later used Striven to train new technicians and track work more accurately through chat and notifications. Since implementing Striven, Senior Handy Services increased revenue by 50% and says that growth would not have been possible without Striven.

Senior Handy Services