Case Study: J. Tucker Utility Construction streamlines service drop management with Striven

J. Tucker Utility Construction automates 1,000-1,500 weekly service drops with Striven

J. Tucker Utility Construction, a company specializing in communication utility construction, faced significant challenges managing approximately 1,000-1,500 service drop orders per week. Their manual process, reliant on QuickBooks and error-prone Excel spreadsheets that required seven employees to update in real-time, was inefficient and lacked an audit trail. They sought to automate data processing to eliminate errors and chose Striven for its affordability, capability, and flexibility.

Striven implemented an automated workflow where spreadsheets from service providers are uploaded to automatically create work orders and assign them to subcontractors via mobile devices. This solution provided a full digital audit trail and real-time billing capabilities. The results included a much more relaxed office atmosphere with far less manual work, ready access to accurate job information, and the elimination of errors, leading the company to expand its use of Striven for larger projects.

J. Tucker Utility Construction