Case Study: Professional Collision Equipment increases customer conversion by 200% with Striven

200% Customer Conversion Increase

Professional Collision Equipment, a distributor of collision repair equipment for West Texas and New Mexico, needed a better way to manage accounting, CRM, inventory, scheduling, work orders, and sales tracking. After outgrowing QuickBooks and finding other industry-specific options too limited or expensive, the company chose Striven to replace multiple systems with one platform.

Striven worked with Professional Collision Equipment through training and customization, tailoring forms, sales orders, invoicing, and reporting to their process. With Striven’s built-in accounting, CRM, and pipeline tracking, the company uncovered missed deals and increased its conversion rate from 30% to 60%, a 200% improvement, while also creating a more paperless and collaborative operation.

Professional Collision Equipment

Russell D. Murray

Operations Director/VP