Case Study: ZoomInfo cuts manual collections to zero and accelerates cash flow with Stripe

ZoomInfo automates cash collections with Stripe to deliver hyper-growth

ZoomInfo, a go-to-market intelligence provider experiencing rapid international growth, faced slow, manual cash collections that relied on mailed invoices, checks, ACH and wires. That process left accounts receivable running time-consuming workflows and waiting up to 10 days for payments, with 12–15 minutes of manual data entry per transaction and limited visibility into cash collections.

By moving more than 90% of credit-card volume to Stripe using Stripe Connector for NetSuite, ZoomInfo implemented payment links embedded in invoice PDFs that lead to personalized payment portals and real-time NetSuite posting. The two-day integration automated tens of thousands of transactions, eliminated manual data entry (15 to 0 minutes), accelerated collections (including the company’s largest cash collection day shortly after launch), and significantly reduced manual workload for the AR team.

ZoomInfo

Madison Farnsworth

Senior Manager, Financial Systems