Case Study: Traxero achieves faster in-person payments and real-time visibility with Stripe

Traxero uses Stripe to launch its integrated omnichannel payments solution in four weeks

Traxero, a provider of dispatch management, fleet tracking, and customer service solutions for the towing and roadside industry, needed a better way to help customers get paid. Its previous payments provider caused complaints about slow transaction and refund visibility, and Traxero needed a fast, reliable solution that could scale without heavy investment in custom dashboards.

Traxero chose Stripe Connect and Stripe Terminal to build an integrated omnichannel payments experience. With Stripe, it launched its in-person payments product, TowPay, in just four weeks, giving customers real-time payment visibility, easier onboarding, and streamlined management of transactions, refunds, and disputes. Stripe helped Traxero replace its old payments infrastructure quickly while improving the customer experience and supporting future growth.

Traxero

Cheryl Hawkins

Product Manager for Payments