Case Study: Tekmetric improves auto shop payments and customer experience with Stripe

Tekmetric integrates Stripe for seamless customer experience

Tekmetric, a cloud-based shop management platform for auto repair shops, was created to solve the industry’s reliance on paper-based processes and improve trust, transparency, and customer communication. As it grew, Tekmetric needed a way to embed payments directly into its software and support flexible options like digital wallets and buy now, pay later, which led it to choose Stripe.

Tekmetric implemented Stripe Connect, Stripe Payments, Stripe Terminal, Payment Links, and Stripe Data Pipeline to unify online and in-person payments, streamline reconciliation, and surface better business data. With Stripe, Tekmetric reports that BNPL options have tripled average order volume for shops using the platform, in-person payments save about 10 minutes per repair order, and finance teams save hours each month closing the books.

Tekmetric

Clare Corriveau

Vice President of Marketing