Case Study: SnowCloud blocks $3.2M in fraud and streamlines resort payments with Stripe

SnowCloud blocks $3.2M in fraud and transforms resort and amusement operations with Stripe

SnowCloud, which builds payment processing software for resorts, ski areas, and theme parks, needed a scalable payments partner with strong fraud protection as it developed the latest version of SnowPay. The company was struggling to trace disputes back to individual guests and wanted a solution that could support both online and on-site payments while reducing fraud in a highly dispute-prone industry.

Stripe provided the answer with Radar for Fraud Teams, Stripe Terminal, and Stripe Connect, integrated into SnowPay to create custom fraud rules and unify payments across channels. With Stripe, SnowCloud blocked more than $3.2 million in fraudulent transactions in six months, improved its dispute win rate by 15%, and helped uncover a larger fraud ring at one resort.

SnowCloud

Brett Bagley

Vice President of Product and Experience