Case Study: SkipTheDishes achieves 6% higher authorization rates and a 30% reduction in chargeback costs with Stripe

SkipTheDishes moves to Stripe for secure, reliable, frictionless payments

SkipTheDishes, Canada’s leading food delivery network connecting more than 20,000 restaurants and powering millions of monthly orders, needed to modernize its payments stack while reducing fraud and eliminating downtime—without adding friction to the customer checkout experience. The team sought a partner that could meet an ambitious go-live timeline and deliver reliable, scalable infrastructure.

SkipTheDishes chose Stripe (Payments and Radar) for fast, dependable payments and machine‑learning fraud detection. With Deployment Services, the migration was completed in three months and the integration supported Dynamic 3D Secure for high‑risk payments. The move drove a 6% increase in payment authorization rates—boosting conversions—and cut chargeback costs by over 30%, while significantly lowering fraud.

SkipTheDishes

Matthew Neff

Global Head of Product