Case Study: ServiceM8 achieves faster, contactless jobsite payments with Stripe

ServiceM8 brings contactless payments to the jobsite with Tap to Pay on iPhone

ServiceM8, a field service platform for tradies in Australia, wanted to make it easier for customers to get paid on-site and reduce the delays of sending invoices later. Working with Stripe, ServiceM8 had already embedded payments with Stripe Connect and later added contactless payment options, but still needed a simpler way to accept in-person payments without manual card entry.

Using Stripe Tap to Pay on iPhone with Stripe Terminal, ServiceM8 enabled tradies to accept contactless card and wallet payments directly on iPhone with no extra hardware. The rollout drove fast adoption: Tap to Pay on iPhone now represents more than 30% of in-person payments, increased card payment adoption by 78% year over year, and helped businesses collect payments faster in the field, improving cash flow.

ServiceM8

Darren Ford

Product Manager