Case Study: Rohan achieves 0 downtime and faster growth with Stripe

Rohan attracts 6.5% more online shoppers within two months of integrating BigCommerce and Stripe

Rohan, the UK outdoor clothing retailer, needed a modern ecommerce and payments setup to support rapid online growth, reduce developer burden, and eliminate unreliable checkout performance during peak shopping seasons. After online sales rose from less than 30% to more than 50% of total sales, Rohan turned to Stripe, alongside BigCommerce, to replace its legacy payment system and improve reliability, reporting, fraud handling, and payment options.

Stripe implemented Stripe Payments, Stripe Radar, and the optimized checkout suite, including the Payment Element and Link, helping Rohan launch a new platform in just three months and integrate Stripe in less than two days. The results included zero downtime, clearer fraud data, easier compliance reporting, and a 6.5% increase in online customers, while Apple Pay could be enabled in seconds and the checkout experience became faster, more flexible, and easier for Rohan to manage with Stripe.

Rohan

Michael Gray

IT Director