Case Study: River Island creates a seamless in-store shopping experience with Stripe

River Island creates the in-store shopping experience of the future

River Island, the UK clothing retailer, wanted to bridge its online and in-store shopping experiences while giving customers a more premium, service-oriented store journey. To support smart fitting rooms and self-service checkout in select locations, it worked with Stripe and Stripe’s payments platform.

Stripe helped River Island integrate self-checkout quickly and efficiently, with an engineer building and testing the setup in just two weeks. Today, Stripe processes all self-service checkouts in stores and 100% of River Island’s online sales, giving the retailer a unified omnichannel view of revenue and a foundation to expand Stripe across all payment channels.

River Island

Adam Warne

Chief Information Officer