Case Study: reMarkable minimises fraud to 0.10% and saves hundreds of hours with Stripe Radar

reMarkable minimises fraud to 0.10% with the strength of Stripe’s fraud intelligence

reMarkable, maker of the world’s thinnest tablet that replaces paper and notebooks with a paperlike surface, ran a pre‑launch to gauge demand and needed a payments platform that could be implemented quickly and scale to regular orders while providing robust fraud protection. Because fraud patterns change when moving from pre‑orders to direct sales, reMarkable required instant, adaptable fraud prevention and a solution that would also minimize engineering effort.

Stripe provided payments, PSD2 compliance and Radar’s machine‑learning fraud detection, allowing reMarkable to tailor rules to its business and detect the vast majority of fraudulent orders—bringing fraud down to 0.10%. The implementation saved hundreds of hours across engineering and finance, made Stripe the company‑wide source of sales data, and continues to improve as Radar adapts to changing fraud patterns.

reMarkable

Sigurd Gran-Jansen

VP of Marketing