Case Study: Minna no Market improves customer experience and payment flexibility with Stripe

Minna no Market partners with Stripe to integrate card payments for its online marketplace

Minna no Market, an online marketplace for comparing and requesting home-service businesses, needed to move beyond cash-only transactions to improve the experience for customers and business owners. The company also wanted a payment solution that could handle the unique needs of its marketplace, such as service fees and on-site adjustments, and it chose Stripe for this purpose.

Minna no Market implemented Stripe Connect in 2020 to enable card payments, lump-sum fee payments, on-site amount changes, and work deposits. With Stripe, the card payment rate improved, same-day payments became easier for business owners, and the platform could respond more quickly to price fluctuations and cancellation fees.

Minna no Market

Tadashi Yoshioka

Director and CFO