Case Study: Minna no Market improves customer experience and payment flexibility with Stripe Connect

Minna no Market partners with Stripe to integrate card payments for its online marketplace

Minna no Market needed to expand its marketplace beyond cash-only transactions to improve the payment experience for both customers and business owners. The platform used Stripe to add card payments and better support its home services marketplace, including handling service fees and payments more smoothly.

With Stripe Connect, Minna no Market enabled lump-sum fee payments, on-site price adjustments, and work deposits. Stripe’s solution improved the card payment rate, enhanced customer experience, and made same-day payments easier for business owners by reducing extra fees, while also helping the company respond quickly to price changes and cancellation fees.

Minna no Market

Tadashi Yoshioka

Director and CFO