Case Study: LG Electronics Japan reduces fraud and boosts payment success with Stripe

LG Electronics Japan enlists Stripe to combat fraud and boost payment success rates

LG Electronics Japan launched its official online store and chose Stripe as its payment provider, but soon faced unauthorized transactions and low payment efficiency during a critical sales period. As fraud risks threatened holiday-season growth, LG Electronics Japan turned to Stripe’s professional services for help with fraud prevention and payment optimization.

Stripe’s specialists monitored the account, fine-tuned Dashboard settings, configured Stripe Radar for Fraud Teams, and set precise 3D Secure rules based on risk scores. With Stripe, chargeback rates fell to zero and payment success rates rose to nearly 90%, helping LG Electronics Japan stabilize operations, resume promotions, and increase sales during the 2024 year-end season.

LG Electronics

Yayoi Ichikawa

Leader