Case Study: LeasePlan achieves €35K-€40K annual savings by automating service-delivery processes with Stripe

LeasePlan saves €35K–€40K a year by automating service-delivery processes with Stripe

LeasePlan, a fleet- and vehicle-management provider, needed a scalable way to automate supplier payments and service-delivery processes that had relied on phone calls, shared inboxes, and manual reconciliation. To improve customer care and reduce back-office work, LeasePlan turned to Stripe, using Stripe Issuing to create virtual cards and manage payments more efficiently.

With Stripe, LeasePlan automated recurring supplier payments, gained real-time transaction visibility, and integrated the process into its own systems through APIs and the dashboard. The result was thousands of monthly transactions with zero service interruption, deliveries arriving up to 3.5 weeks earlier, fewer inbound status calls, and savings of €35K–€40K per year.

LeasePlan

Alfie Ayling

Head of Customer Care and Personal Leasing