Case Study: Telemedicine leader KRY achieves frictionless expansion and enhanced patient payments with Stripe

KRY partners with Stripe for frictionless expansion and enhanced patient experience

KRY, a telemedicine leader offering 24/7 medical access via smartphone and tablet and having consulted nearly two million patients, needed to accelerate expansion across Europe and the U.S. while protecting sensitive patient data and providing familiar, trusted payment methods. The core challenge was to shorten time-to-market and maintain patient trust with a secure, scalable payments solution.

KRY partnered with Stripe for its global reach and out-of-the-box payments platform, enabling card payments with native 3DS and zero days of payments development when launching in new markets. The partnership allowed KRY to seamlessly onboard thousands of patients, rapidly expand across Scandinavia, the UK, France, Germany and the U.S., and reliably handle a COVID-driven surge—patient volume doubled and clinical consultations rose 163%—while preserving high conversion and security.

KRY

Johannes Schildt

Chief Executive Officer & Co-founder