Case Study: Kittl boosts payment success and reduces churn with Stripe

Kittl lifts payment success rate by 2.12% and reduces churn with Stripe

Kittl, the online graphic design platform launched in 2022, needed a flexible billing and payments partner to support its subscription model as it expanded globally. The company wanted an easy-to-implement solution that could handle international payments, evolving pricing tiers, local payment preferences, fraud concerns, and multi-country tax and accounting needs. Kittl chose Stripe.

Stripe provided Kittl with Billing, Optimized Checkout Suite, Stripe Tax, Radar for Fraud Teams, and the Stripe Dashboard to streamline subscriptions, support multiple currencies and payment methods, improve fraud detection, and simplify global tax management. With Stripe, Kittl kept billing and payments manageable with only three developers, increased its payment success rate by 2.12% over 12 months, improved U.S. authorization rates by more than 50% for new customers, and reduced delinquent churn.

Kittl

Alexandre Willot

Senior Product Manager